Contact Number for Tax Credits Helpline – 0870 025 0134
All calls to our numbers cost 13 pence per minute plus your telephone provider’s access charge.
Speak to the Tax Credit helpline by calling our Tax Credits contact number 0870 025 0134
Child Tax Credit and Working Tax Credit replaced Working Families’ Tax Credit, Disabled Person’s Tax Credit and Children’s Tax Credit in April 2003.
Child Tax Credit is a benefit to help with the cost of raising a child. You could get Child Tax Credit for each child you’re responsible for if they’re under 16, or over 16 but under 20 and still in education or an approved training scheme. You don’t need to be working to claim Child Tax Credit.
You must be working a minimum number of hours to claim Working Tax Credit and the amount you will receive is based on your personal circumstances and income. Working families on a low income can often claim for bothtypes of tax credits.Payments are calculated on your previous year’s income and your current circumstances. You do not have to have children to claim Working Tax Credit. Contact the tax credit helpline to find out if you are eligible to claim.
Once you are in receipt of Tax Credits, the payments you receive may go up or down. Your claim will be renewed once a year, HMRC will send a form, where you must declare your previous year’s earnings and current circumstances.
The amount of Tax Credit you receive varies and a maximum amount is based on your personal circumstances, taking into account how many children are in the family and if any children in the household are disabled. This amount is then compared to your annual income and Tax Credits are included in the Benefit Cap which limits the total amount of benefits that working-age people are entitled to receive.
Only one household can claim Tax Credit for a child and this is usually the parent who has overall responsibility for the child. Contact the tax credits helpline if you are not sure if you are eligible to claim.
You need to renew your tax credits claim every year if you want to keep getting them. The Tax Credit Office will write to you telling you what you need to do to renew your tax credits.
If your circumstances change at any time during the year for example, if you change your job, your income changes, or your child leaves home or school, you should call the Tax Credit Office to let them know because changes in your circumstances can affect the amount of money you should be receiving. If you are paid more than you are entitled to receive you will have to pay the money back. Some changes need to be reported within one month so if you are unsure you should contact the Tax Credit helpline as soon as possible.
You get money for each child that qualifies and Tax Credits won’t affect your Child Benefit.
You should have your national insurance number ready before you call the Tax Credit helpline.
The helpline is open 8am-8pm, Mondays to Fridays, 8am-4pm on Saturdays (closed Sunday, Christmas Day, Boxing Day and New Year’s Day).