Call the Virgin Media Contact Number: 0870 025 0035
You can call the Virgin Media contact number on 0870 025 0035 for help and advice regarding:
- Problems with your phone or broadband
- Problems with your TiVo box or accessing channels
- Changing account details
- Upgrading or changing to a different package
- Moving home
- Account or payment queries
- Checking for faults and booking an engineer
Virgin Media is the pioneer company in the UK for providing all of the four services: Broadband, TV, Mobile Phones & Home Phone Services. With an ultrafast Virgin media Broadband speed you get what you desire. If only broadband could have raced, there is no doubt in the mere fact that Virgin is always going to be the winner! With their unique combination of DOCSIS technology and the insulated cable with a thicker copper core you can download your videos in the blink of an eye. No kidding Sherlock…but they are a proud owner of providing internet speed up to 200mbps. Virgin is the original thinker who was able to understand the importance of HD TV and 3D on demand services and hence, holds the primary position in offering these services, too. With their unparalleled services in Digital TV, you get a privilege of choosing from a whole bunch of consummate services such as thousands of hours of TV on Demand, option of recording your favorite programs for nonstop up to 500 hours and many more.
Virgin Media Offers and Services
Virgin offers its customers various packages, so there is something to suit everyone’s needs and interests as well as their pockets. As a Virgin Media customer you can access TV anywhere which allows customers to watch TV as the names suggests, anywhere – on your phone, computer or tablet and TiVo customers can even set up recordings from the app so you never have to miss another program. Unlike some other TV providers, Virgin will also repair or replace where necessary the TiVo box at no extra charge should there be any problems with it. And better still, with Virgin Broadband there are no limitations or hidden charges so you can download and browse as much as you like whenever you like. Customers no longer have to include a phone line if they don’t want one, saving those customers money.However for those customers who do still need a landline all home phone talk plans include calls to landlines, 0870 numbers and Virgin Mobile numbers. Choose Talk Unlimited Extra to get unlimited anytime calls to UK landlines, all UK mobiles, 0845 and 0870 numbers and free calls to Virgin Media Directory Inquires.
Virgin Mobile was launched over ten years ago as the world’s first virtual mobile network and offers pay as you go, monthly and SIM only packages and can be included as part of a TV bundle package or purchased separately.
Virgin offers its customers various extras just for being a customer, for instance Virgin Broadband customers can enjoy superfast WiFi at no extra cost in over 150 stations on London’s Tube network.
Virgin Media Customer Service
Virgin knows that without its customers, it would not be the success it is today and take customer services very seriously. Customers can call Virgin Media free from their Virgin home phone, or ask for a call back via the website, so contacting Virgin does not have to cost a penny. The website also contains frequently asked questions and troubleshooting ideas as well as live chat on the website so most customers can easily find a solution to their problem without having to call customer services. Customers can also access their account to make changes, check bills and payments or update their details. However, sometimes it is easier to speak to someone on 0870 025 0035 who can quickly and easily help to resolve the problem, without you having to spend hours trawling the website. Customer services are available virtually all day every day from 8 AM to midnight, 7 days a week.
Should you need to make a complaint, you can contact Virgin Media by phone, email or in writing and they will deal with your complaint according to their Code of Practice which is available to read on the website.
Virgin Media is a part of Liberty Global plc, the world’s leading company in the business of international cables. They have together set up a benchmark of serving over 24 million customers across 14 countries.